26th May 2017

Professor Bill Henderson recognized Hermes Law as one of the original members of the Last Miler’s Club in his Legal Evolution publication on November 11, 2018 Link. The Last Miler’s Club recognizes those that are dedicated to bridging the Last Mile to true client and attorney alignment that comes with a compensation model that is not dependent on the billable hour. Hermes Law’s contribution to this effort is both its process-driven insurance defense model, the Hermes Law Case Architectūra and its Value Pricing Agreement.

Law review article co-authored by Dwayne Hermes and published in the 2017 Edition of the ABA Journal of the Professional Lawyer. The article addresses the lack of alignment between defense firms and clients, the specific problems contributing to the lack of alignment and proposes various solutions to those problem

Article written by Dwayne Hermes and published in the UK’s Insider Quarterly magazine. The article addresses the lack of transparency regarding attorney performance and the need for objective measures and oversight of experts, including legal service providers.

This article conveys the best business practices between clients and their attorneys by outlining the current standards for best legal billing practices, and by reviewing the Billing Guidelines used to manage legal fees and expenses. Part II of this article outlines the current law on legal billing practices, specifically discussing categories of questionable billing and how to incorporate such concerns into Billing Guidelines. Part III offers further recommendations for drafting Billing Guidelines that conform to industry standards, and the best mechanisms for enforcing Guidelines and maintaining compliance.

Article by Dwayne Hermes published in the July 2016 Issue of the ABA Dispute Resolution Section’s E-Newsletter and in the June 2016 Issue of DBA Headnotes. The article describes how collaborative law strategies, traditionally found in the family law context, can be applied in the insurance defense practice to reduce defense cost and case life.

White paper presented by Dwayne Hermes through a panel discussion at the 2016 CLM Annual Conference. The discussion centered around how insurance carriers measure their own success and practical ways for defense firms to align their practices with those measures in a way that is mutually beneficial for the carrier and the law firm.

In the changing landscape of law practice—where law firm profits are threatened by such changes as increased pressure from clients to economize and the concomitant opportunities for clients to shop around for the most efficient lawyers—are there ways to change how things are done in law firms so that firms can provide more efficient and ethical service? This article suggests that an understanding of cognitive biases and basic behavioral economics will help law firms tweak their incentives and default rules to promote the improved delivery of legal services.