RIMS Canada Debrief: Litigation Oversight Themes Carriers Can Act On This Quarter 

Written By Tim Violet
 

By Tim Violet
Director, Business Development, North America

 

RIMS Canada underscored a clear divide: those who are leaning into proactive litigation oversight, and those who remain stuck in reaction mode. The latter may feel comfortable, but the risk of standing still is greater than the risk of change. 

 
 

Three themes stood out in Toronto: 

 

  1. Fear of extra workload is misplaced.
    Many still view new oversight systems as “double work.” In reality, the leaders are shifting 95% of data entry to law firms, freeing carriers to focus on strategy instead of chasing updates. 

  2. Resistance to change hides costs.
    “We’ve always done it this way” masks inefficiencies. RIMS discussions highlighted how unstructured oversight leads to last-minute authority surprises, extended case life, and higher indemnity. 

  3. Courage is the differentiator.
    As Churchill reminded us, courage is what counts. Carriers who embed oversight tools now — shared dashboards, Claim Scores, compliance tracking — are creating a measurable advantage in outcomes, cost control, and credibility. 

 
 

ClaimDeck is not another inbox or reporting layer. It is the oversight platform that allows carriers, TPAs, and counsel to finally manage litigation before the bill arrives. 

What RIMS made clear: those who innovate will set the standard. Those who resist will be left explaining why they couldn’t see the headwinds coming. 

— Tim 

 

Part of the I’ll Be Brief series. Follow Tim on LinkedIn for more insights.

Tim Violet

Director, Business Development, North America