If You Change Nothing, Nothing Will Change
By Tim Violet
Director, Business Development, North America
“I have so much to do, my job is killing me!”
Have you heard this from your associates, your clients, your prospects?
“I don’t have time to look at that right now.”
“We’re completely understaffed.”
“We don’t have the bandwidth to work on that.”
What is this a symptom of within your company? Bad systems. Bad workflow. Overburdened administrative steps.
Or worse — no systems, no automation, no technology supporting how work actually gets done.
Unfortunately, system specialists and efficiency experts are not always available to help redesign workflow processes. If they were, they would quickly identify how much time is wasted on manual administrative tasks instead of achieving real results.
The reality is this: companies are not adding more associates. The work is not going away. Pressure and stress will continue to increase.
So what can be done? You must change the way work is processed.
If you change nothing, nothing will change.
“Don’t spend time beating on a wall, hoping to transform it into a door.”
— Coco Chanel
Consider findings from the 2024 CLM Defense Counsel Study:
48% of litigation cost comes from miscommunication and administrative lag — not legal complexity.
As miscommunication and administrative lag increase, stress builds, costs escalate, and job satisfaction declines. To reverse this, organizations must remove or automate communication and administrative tasks, eliminate unnecessary steps, and reduce workload burdens.
Unburden your people.
ClaimDeck automates these processes, allowing teams to focus on closing files and reducing backlog — not managing email, approvals, and manual coordination.
Again, if you change nothing, nothing will change.
“The single biggest problem in communication is the illusion that it has taken place.”
— George Bernard Shaw
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