The Digital Revolution Forgot Its Most Expensive Room
PART 2
Blueprint Two Upgraded Claims. Litigation’s Still in a Shared Inbox.
A personal take from Rebecca Side, Director of Sales at ClaimDeck (and veteran of more late-night litigation updates than I care to admit)
Missed Part 1? Start with Ahead of the Curve: Plugging the Litigation Gap in Blueprint Two for the full context.
Blueprint Two is reshaping the London Market — digitizing placement, streamlining delegated authority, and finally banishing the phrase "please see attached bordereau v19_final_FINAL".
But as the LMA’s April 2025 update on AI adoption reminded us, one crucial area remains quietly collecting dust in a shared inbox: claims litigation.
In a world where APIs now do what interns once did, and data standards are becoming second nature, litigation still lives in a strange alternate universe powered by PDFs, email chains, vague updates, and the occasional “sorry for the delay” three weeks after court.
As they say, "You can’t drive forward while looking in the rearview mirror." And yet here we are, managing million-pound exposures with systems built for 2005. Maybe.
Litigation: The Digital Market’s Missing Link
While the rest of the claims lifecycle is being modeled, mapped, and modernized, litigation is still the wild west. There are inconsistent billing practices. No transparency. No benchmarks. Just vibes and really good lunches.
Carriers are flying blind when it comes to:
Legal spend efficiency
Attorney performance
Case life trends
And you know what they say: “Hope is not a strategy.”
Blueprint Two’s Silence: A Window of Opportunity (for the bold)
Yes, Blueprint Two doesn’t spell out how litigated claims should be handled. But maybe that’s the point. For carriers and TPAs who like to stay ahead of the curve (and sleep at night), this isn’t a gap — it’s an invitation.
ClaimDeck steps in not to compete with Blueprint Two, but to complete it.
With ClaimDeck, you can:
Want proof? Explore our behavioural insights in the Bridging the Gap and CLM Study 2024, where we break down where litigation breakdowns typically start — and how data can change that.
ClaimDeck: Your Litigation-Ready Companion (Not Your Replacement Plan)
Unlike some platforms that sound great in theory but require you to bin your current stack and start fresh, ClaimDeck plugs in neatly to what you’re already using.
Our clients are already:
Tracking and benchmarking legal performance
Automating litigation tasks
Analysing attorney compliance
Collaborating with adjusters and law firms in real time
Think of it as adding a sat nav to your claims process — you still drive, we just make sure you don’t miss the exits or rack up penalties.
As Steve Jobs once said: “Innovation is saying no to 1,000 things.”
But litigation shouldn’t be one of them.
Why Act Before 2026?
With Blueprint Two deadlines fast approaching, everyone’s rightly focused on integration, testing, and system readiness.
But litigation shouldn’t be your "we’ll get to it after go-live" item. Trust me — I’ve had those calls. It’s never just one file. It’s 30. All urgent.
The carriers that win in 2026 will be the ones that:
Treat litigation as a strategic layer, not a sidecar
Embed it into the digital architecture now
Choose tools that don’t require a systems overhaul to get started
With ClaimDeck’s open API architecture, you can integrate litigation management directly into:
Core claims systems
Billing software
Data warehouses and dashboards
No rip-and-replace. Just plug-and-play (and breathe).
Ready to Get Ahead?
We’re already working with syndicates, law firms, and TPAs who saw the writing on the wall — and didn’t wait for the market to tell them how to handle litigation in the digital era.
📩 If your team wants to be Blueprint Two-ready for litigation before the rest of the market even defines it — reach out.
See ClaimDeck in action!
ClaimDeck™ eliminates claims litigation leakage for carriers while driving process into the law firm, modernizing the litigation process.
Follow ClaimDeck and Rebecca Side on LinkedIn.
