ClaimDeck Q2 Insights: What’s New, What’s Next & Who’s Leading

Jul 16

If Q1 laid the foundation, Q2 was when we really picked up pace. From onboarding high-profile clients like Red Bull (yes, that Red Bull) to launching product upgrades based directly on your feedback, this quarter was all about forward motion.

Whether you're streamlining complex litigation, managing a busy panel, or exploring smarter ways to connect attorneys and adjusters—this roundup is packed with updates to keep you informed, empowered, and moving ahead.

New Clients, New Energy

This quarter, four forward-thinking organizations joined the ClaimDeck community, each looking to simplify complexity and take control of litigation performance. We’re especially proud to welcome one standout brand you might recognize:

Red Bull – Because when you handle litigation for high-octane events and global assets, spreadsheets just don’t cut it anymore.

“Innovation and technology are paths to our future. This partnership will help ensure our claims litigation processes are as forward-looking and efficient as the rest of our business.”

— Simon Keshishian, VP Risk Management & Legal Counsel, Red Bull

**Adding to our ‘A Players’: Aaron Joins the Squad**

This quarter, we welcomed Aaron Schuett as our new VP of Customer Success. With 15+ years wrangling chaos into customer wins, Aaron brings deep experience in law, tech, and insurance—and just the right amount of Midwestern charm.

meet aaron

Product Updates: You Asked. We Delivered.

We’ve been busy behind the curtain, refining workflows, delivering new features, and making your daily ClaimDeck experience smoother than a defense firm’s second invoice draft.

Here’s what’s new and worth celebrating:

searchSearch

You asked for a faster, smarter global search—and we delivered.

calendar_monthEvent View

All your events in one place. No more “Sorry, missed the depo prep” excuses.

flowchartDocument Management, Upgraded

More visibility, better layout, and clean audit trails.

folder_limitedClaim Score Logic Fixes

Score penalties no longer sneak in after a claim’s closed.

speedMore Stability, Less Click-Rage

Refinement across the Claims Table, Contacts, Notifications, and Reserves—plus a serious under-the-hood upgrade to our UI and performance stack.

And coming soon: Collaborators, Permissions 2.0, plus upcoming enhancements to in-app support and training to drive faster adoption across your teams.

Upcoming Events: Where to Find Us

Want to talk claims tech over cocktails? Swap stories about reserve-setting nightmares? Or just see what’s new in litigation management?

Here’s where you can find the ClaimDeck crew next:

RISE Summit (Encore!)

Fall planning underway

RIMS Canada

September

NAMIC Annual Convention

September

Want to set up a meeting, a walk-and-talk, or a quick product tour?
Email us at info@claim-deck.com and we’ll get it booked.

Impact Beyond Insurance: The Mondiant Initiative

We continued our internship program with the Mondiant Initiative, working with two incredible refugee scholars—Bosco and Long—on legal tech, mentorship, and professional development.

Their energy? Inspiring.
Their future? Bright.
Their gratitude? Humbling.

“This opportunity is a chance not only to transform my life but also to impact others.”
—Long Maker

“I’m learning how to use the law to bring justice to those without a voice.”
—Bosco Nizeyimana

And a huge thank-you to Mondiant Dogon— author, and the driving force behind this movement of global empowerment.

Now we’re expanding the program to London.

ClaimDeck is helping launch the Mondiant Initiative’s internship program into the Lloyd’s market—connecting refugee students from Africa with hands-on experience in claims, law, finance, and insurance.

Interns will be available for in-person placements from August 2025.
You can host an intern, be a guest speaker, or sponsor a student.